Our Services
Contact Center As A Service
Avetium Consult partners with you by using our telemarketing/contact center services to help your company reach its target audience. We assist with call scripting and cold calling. We can help set up your contact center and train the call center agents, and design agents’ KPIs for performance management and monitoring.
Our contact center (CCaaS) is developed on our deep understanding of customer service.
What we offer;
By thinking outside the box our cloud-based multichannel software solutions have these features:
- Technology
- Infrastructure
Inbound and Outbound ACD
Interactive Voice Response (IVR)
Non-Voice Channels (WhatsApp, Email, WeChat, Facebook, IG, etc.)
Building Facilities
Data Protection
Connectivity
- People
Human Capital Development
Staff Sourcing
Key performance Metrics
- Operations
Quality Assurance Management
Workforce Management
Policies and Processes
Our mission is to provide your company with the best deal without sacrificing the quality of the calls, generating significant value over the long term. We are a leading outbound telemarketing and incoming call center service provider situated in Lagos, Nigeria, and other African countries.
Call center software we use:
