Our Solutions Support Every Stage of Your Growth.
Leading Companies trust Avetium with our technology solutions.
“Avetium has helped us evolve, it has helped our business grow. The software is built to help reach out to customers regardless of location. The CRM solution is cloud based and it helps the speed of our work and our customer reach, its easy to navigate even for new users who have not used a similar solution with little or no assistance at all. We appreciate Avetium for providing this solution for us and we hope you keep up the good work.”
Benedicta Ojieh,
Call Centre Supervisor, Kobobid
“Before engaging with Avetium, we were unable to assist customers fully as the only means of communication was through mails. After partnering with Avetium, we were able to call and understand customers better which enabled our customer air their grievances and in turn made it easy for customers to reach out. It helped our company to be more exposed since we have a means of communication which was genuine.”
Oluwatosin Adetula,
Team Lead Customer Experience, Creditville
“The application has helped to track call records - Calls being recorded has actually assisted our job in terms of quality assurance and also in situations a client gives false complains as regards an agent. It also serves as a tool to keeping client data/information - It provides a platform where we save outbound calls and inbound calls. When such client calls back we already have an idea of who the caller is and that in turn helps us to attend to such client appropriately. Calls are made more comfortably, because we don’t have to hold a phone to place calls, we can as well do other things alongside talking to a client. It makes collating data easier and less stressful. The application has been helpful for call reminder/callback.”
Opeyemi Omoware,
Call Centre Supervisor,Brit Properties
“We would recommend the solution to any organization that wants and increase in the value of their ROI.”
E-settlement Ltd
“One of the challenges we had before coming in contact with Avetium Consult was the call rate ,the cost was very high and difficult to keep up with . Avetium introduced the Hodusoft Contact solution to us which has been very cost effective as we are able to reach our clients at a lower rate and have more transactions to execute. We are also able to record and save live conversations with our clients which has gone a long way to help us meet the specific needs of our clients.”
Dodo Moses
Investment Advisor, Mbc Securities
“We were using regular phone desk for outbound and inbound customer interaction before we were introduced to HoduCC Call Center Solution. It has improved our customer satisfaction with the survey and feedback from them. It has eliminated the manual processes of reporting data, Clients details, performance evaluation, clients request and many more.”
Unitrust
